Transform Customer Support with Betty, Your E-commerce AI Call Agent

Betty is your AI call agent, here to enhance every stage of your customer’s shopping journey. Discover how Betty’s AI capabilities make her the ideal fit for your e-commerce business, from product questions to order tracking.

Why Your E-commerce Business Needs Betty an AI Call Agent

Shoppers demand immediate responses and personalized assistance, no matter the time of day. However, meeting these needs can be a strain. This is where Betty steps in.

LIMITED SUPPORT HOURS

Customers expect 24/7 availability, but staffing for round-the-clock service is costly and difficult to manage.

REPETITIVE INQUIRIES

Managing a constant influx of similar questions—like order statuses or product details—drains team resources and slows response times.

CART ABANDONMENT

Many customers leave items in their carts without checking out, resulting in lost sales.

LACK OF PERSONALIZATION

Customers crave tailored shopping experiences, but offering personalized support at scale is a challenge.

Betty: The All-in-One AI Solution for E-commerce

From assisting with order inquiries to providing product information, Betty is fully customizable, allowing your business to deliver faster, higher-quality service without any extra workload.

AUTOMATED QUERY HANDLING

Betty responds instantly to frequently asked questions, keeping your team free for more complex issues. This ensures customers get timely, accurate answers.

ROUND-THE-CLOCK SUPPORT

Betty never misses a customer question, providing reliable support anytime. This extends your customer service beyond regular hours.

CART RECOVERY

Betty sends timely reminders to customers who abandon their carts, encouraging them to complete their purchases.

PERSONALIZED RECOMMENDATIONS

Using customer data, Betty suggests relevant products tailored to each shopper’s interests, enhancing their shopping experience.

How Betty Works

Getting Betty up and running is as easy as a day at the beach:

Create your voice profile

Choose a voice that vibes with your brand’s personality. From friendly to formal, Betty speaks your language and tonality.

Set up and define Betty’s lead and client profiles

Set up Betty’s lead qualification criteria, standard FAQ responses, and personalization options based on your agency’s unique needs.

Setup custom workflow

Setup custom workflows based on your use cases seamlessly, from uploading the client data to setting up the agent and response triggers. The possibilities with Betty are endless.

Launch and monitor

Once configured, Betty manages incoming calls, client inquiries, and scheduling needs 24/7, ensuring every client receives prompt, professional support.

Betty’s Perks: Boosting E-commerce Success

With Betty as your AI call agent, your e-commerce business gains an edge with round-the-clock support and streamlined operations—all designed to enhance customer loyalty and drive sales.

EFFICIENT CUSTOMER SERVICE

Betty is always available to respond to inquiries and support needs, enhancing the customer experience even after hours.

INCREASED CONVERSIONS

With instant answers to product questions, Betty encourages customers to make quick purchasing decisions, boosting sales.

REDUCED ABANDONED CARTS

Betty’s follow-up capabilities help recover abandoned carts, turning potential losses into sales.

EFFICIENCY BOOST

By automating repetitive tasks, Betty allows your team to focus on growth and strategy, not just customer service.

FAQ's

Does Betty work with all e-commerce platforms?

Yes! Betty integrates with most major e-commerce platforms, allowing you to use her across different sales channels.

Can I adjust Betty’s responses to match seasonal promotions?

Absolutely. Betty’s responses are fully customizable, so you can update her messaging for promotions, holidays, or any special events.

Will Betty handle multiple customer queries at once?

Yes, Betty is built to manage multiple conversations simultaneously, ensuring customers never have to wait.

Can Betty handle seasonal traffic spikes or high volumes during sales events?

Absolutely! Betty is designed to manage increased traffic and high call volumes without any slowdown.

Empower Your E-commerce Business

Deliver seamless, round-the-clock support for your e-commerce customers. With Betty as your AI call agent, you can focus on growing your business while Betty manages customer interactions effortlessly.