Elevate Hospitality & Guest Experience with Betty

First impressions and lasting service make all the difference. Meet Betty, the AI call agent built to handle guest inquiries, reservations, and feedback seamlessly. Ensure your guests receive top-notch, personalized service anytime!

Why Modern Hospitality Needs Betty an AI Call Agent

The hospitality industry is known for its fast-paced nature and the high expectations of guests. Here’s why Betty is essential:

HIGH OPERATIONAL COSTS

Maintaining a full team to ensure seamless service 24/7 can strain a hotel’s budget.

RESOURCE CONSTRAINTS

Staffing shortages can lead to inconsistent service and overworked employees, impacting morale and the guest experience.

24/7 GUEST INQUIRIES

Guests often require assistance outside of regular business hours, and traditional staffing can make around-the-clock service costly.

PEAK-TIME OVERLOAD

Front desk and customer service teams are often overwhelmed during peak periods, resulting in longer wait times and decreased guest satisfaction.

From Booking to Checkout, Betty Can Help

Betty is an AI call agent designed to meet the hospitality industry’s dynamic needs. She automates guest interactions, handles inquiries, and offers real-time support. Here’s what Betty offers to hospitality businesses:

RESERVATION ASSISTANCE

Betty handles bookings, changes, and cancellations with ease.

FAQ ASSISTANCE FOR GUESTS

Betty answers common questions about amenities, policies, and more.

SERVICE REQUESTS

Betty manages room service orders, housekeeping needs, and concierge services.

FEEDBACK COLLECTION

Betty can gather guest reviews and suggestions for continuous improvement.

How Betty Works

Getting Betty up and running is as easy as a day at the beach:

Create your voice profile

Choose a voice that vibes with your brand’s personality. From friendly to formal, Betty speaks your language and tonality.

Set up and define Betty’s lead and client profiles

Set up Betty’s lead qualification criteria, standard FAQ responses, and personalization options based on your agency’s unique needs.

Setup custom workflow

Setup custom workflows based on your use cases seamlessly, from uploading the client data to setting up the agent and response triggers. The possibilities with Betty are endless.

Launch and monitor

Once configured, Betty manages incoming calls, client inquiries, and scheduling needs 24/7, ensuring every client receives prompt, professional support.

Betty is the Support You Didn’t Know You Needed

Betty, your AI call agent, is designed to elevate the guest experience by providing 24/7 support, handling tasks efficiently, and freeing your team to create memorable in-person experiences:

24/7 GUEST ENGAGEMENT

Betty provides seamless support any time of the day, ensuring guests always feel valued.

ENHANCED GUEST SATISFACTION

Betty responds to guest inquiries quickly, reducing wait times and boosting positive reviews.

COST-EFFECTIVE STAFFING

You can cut operational costs since Betty handles routine calls, freeing up your human staff for personalized guest interactions.

IMPROVED TEAM EFFICIENCY

With Betty as your support, employees can focus on high-priority tasks, improving overall workflow and job satisfaction.

FAQ's

Can Betty handle multiple guest requests simultaneously?

Yes, Betty is designed to manage multiple calls and interactions at once, ensuring guests don’t have to wait.

How secure is guest data with Betty?

Betty adheres to strict security protocols to protect guest information and ensure privacy compliance.

Can Betty be customized for different types of hotels?

Yes, from small boutique hotels to large chains, Betty’s setup can be tailored to your specific needs.

How does Betty integrate with existing hotel management systems?

Betty seamlessly connects with most hotel management and reservation systems through an easy API integration. This ensures smooth operation without disrupting your current workflow.

Make Your Guest Experience Memorable

Discover how Betty can transform your hospitality services. From guest inquiries to service requests, let Betty handle the calls so you can focus on delivering unforgettable experiences.